Monday, December 7, 2009

Happy Holidays from ALL our friends, ...

  Happy Holidays from ALL our friends, family and followers.

    Thanks to all of you who have supported us though 2009 year. 




You were great this year! 

Expect better things this coming year, we have started by selecting some NEW light weight trailers from R_Vision.
TL0225HNEWTRAIL-LITE185BH2010n/a$22,995.00$13,895.00$9,100.00In StockNo
TL0295HNEWTRAIL-LITE189QB2010n/a$19,295.00Please Call In StockNo
TL0305INEWTRAIL-LITE210QB2010n/a$21,995.00Please Call In StockNo
TS0179HNEWTRAIL-SPORTTS20RD2010n/a$17,995.00Please Call In StockNo









l
TS0239HNEWTRAIL SPORTTS22QB2010n/a$18,995.00Please Call In StockNo
TS0317HNEWTRAIL-SPORTTS25S2010n/a$20,995.00$15,975.00$5,020.00In StockNo
TS0320HNEWTRAIL-SPORTTS24BH2010n/a$19,995.00$14,699.00$5,296.00In StockNo
TS23FDSNEWTRAIL SPORTTS23FDS2010n/a$21,995.00Please Call In StockNo
TS29INEWTRAIL-SPORTTS29BHSS2010n/a$21,995.00Please Call In StockNo

Year End Cash back SALE
 Cash for the holidays. We figured out that cash is king and we want to give you that crown. From now till the end of 2009 this is what we are doing to make your holiday season even better! As most of our customers know our prices are always good and now this! As always we have a 30 day price and customer satisfaction guaranty and added to this some cash back as follows:

This special cash back does not apply to all inventory only the specially marked RV's. Check with one of our inventory consultants, thank you.

  1. Travel trailers - immediate cash back from $ 250 to $ 750
  2. 5th wheel trailers - immediate cash back from $ 500 to $ 1,000
  3. Class C motor homes - immediate cash back from $ 1,000 to $ 2,500
  4. Class A motor homes gas - immediate cash back from $ 1,000 to $ 5,000
  5. Class A motor homes diesel - immediate cash back from $ 1,000 to $ 7,500



Family RV Sales Desk


Happy Holidays to all our friends and followers.

Wednesday, December 2, 2009

Where to stay when your in the San Martin, Morgan Hill area


Where to stay when your in the San Martin, Morgan Hill area
Maple Leaf RV Park
www.mapleleafrv.com
408-776-1818
800-797-1818

Where to stay when your in the San Jose Area


Where to stay when your in the San Jose Area.

Coyote Creek Resort


Thursday, November 19, 2009

ALAN'S BIRTHDAY




Hey! today is Alan's bithday!


post him a birthday wish.

Tuesday, November 17, 2009


Matt our service manager has a special on our "PUFF Test" find your leaks before they ruin your RV

Tuesday, November 3, 2009

Thanks for selling my trailer.


Dear Gus Rick and the Team at Family RV,I wanted to say a Big "Thank You" for all your help selling my travel trailer.After months of trying to move it myself ,you folks found a buyer and made a great deal for me.Not having to worry about showing it handling the paper work or dealing with the calls made my life much simpler.thanks again to all of you for all your efforts A satisfied consignment customer and a supporter of Family RV Sincerely, Jack
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Monday, November 2, 2009

Service Contract email

From: roberta.kendall@gmail.com
Date: Mon, 2 Nov 2009 15:19:01 -0800
To:
Subject: Re: Converter
To Whom It May Concern,

I bought a 5th wheel from Family RV, and it has been the best, most enjoyable experience I've ever had. I bought my RV as a home, not for vacations, and am stationary in a park near Half Moon Bay.

The purchase experience at Family RV was very positive, and the best decision I made during that time was buying a service contract. We all know that sometimes when you purchase a high-priced item like a car (or RV), sometimes it seems like after you get it home, all the parts decide they want to fail. Perhaps it was the age of my RV (8 years, which is probably when parts start to go south) or the fact that I am living in it full-time, but I've had some failures over the past few months. If it hadn't been for the service contract I purchased, I don't know what I would have done, especially since I live alone. With the contract, I've paid a small fraction of the cost of repairs, instead of huge amounts of money for replacements, and I can always rely on Matt and the service department for their advice about what to do. I highly recommend buying a service contract to anyone purchasing an RV - I'm sure glad I did.

Friday, October 30, 2009

Winter Hours

New Winter Hours
Monday-Saturday 8:00 AM to 5:00PM
Sunday Open by Appointment only

Sunday, October 25, 2009

Happy Customers Welcome to the RV Lifestyle


Goodmorning Rick:
The trip back with the Tioga was great! It handled great and we love it. Love the layout too. Thanks so much again for picking us up at the airport and for all of your help. You and Family RV have all been wonderful, this has been a very pleasurable experience.
Take care,
Rona




Saturday, October 10, 2009

Motor home Rental Specials in San Jose, California
Get these unbelievable rates!!


C4 $85.00 night
C5 & C7 $100.00 night
C8 $125.00 nightC9 $136.00 night(.29 per mile)
B8 $110.00 nightMercedez Diesel model(.29 per mile)

From 16 to 31'
Slide out A3 $125.00 night(.35 mile)
T4 $65.00 night
T5 $70.00 night
Go to Live ProcessingThank you for choosing Family RV for your Rental needs. Family RV has the best RV's available for Rental or for Sale.Come and take a look for yourself and see what we have to offer.... quality RV's at affordable prices.Contact Us Form
Stand by or last minute specials. Not sure when you can get out and relax but decide that you want to go at the last minute?Like today or this weekend? Contact us form and make it happen!

Sunday, October 4, 2009



Zortan kindly brought us a flag from his homeland for us to place across the front. can you tell what country he is from?

Friday, September 18, 2009

I want a Winnebago

Don't let it come to this, when you want to get away Family RV is here to help you get your own.


http://www.youtube.com/watch?v=7-7USu-x8zs


Friday, September 11, 2009

Observatory Parlor 177 Native Sons of the Golden West


Observatory Parlor 177 Native Sons of the Golden West


Recently purchased a Hallmark Cargo Trailer from the proceeds of their


CRV GLASS SALES DRIVE

Thursday, September 10, 2009

Lot's to do and see in California


Rental Customers Itenerary
forr 09/10/09
Good morning Rick:
Please find attached two pics, one yesterday after arrival and setup, the other this morning of sunrise on Candlestick Park Stadium. After battling WalMart Rush Hour, Grocery Store Rush Hour then Rte. 101 Rush hour we were finally able to toast arrival at Candlestick Park RV Park at about 6:30pm.
Whew. It was a long day from 3:00am Eastern Time to finally hitten’ the sack at 9:30pm Pacific (12:30am Eastern).
Heading for the city in about 30 mins. Let me know if these don’t come over well and I’ll resend.

Sorry for the delay on these. Yesterday was a looooong drive from SFO to Humbolt State Beach via Rte. 1 Shoreline Hwy. well, It would have been shorter had it not been for the 100 mile cycle race going on holding traffic up for nearly 50 miles up the road. Oh well.Anyway, arrived in Humbolt Beach about midnight and got up this morning for the trek to Crater Lake. Should be there in about half an hour.Here are some pics of this trip thus far stopping at a turnout mid-way between SFO and Ft. Brag (yesterday), Humbolt State Beach and Redwood Natl. Forest just east of Crescent City on Rte 199.

Hello from Crater Lake. Get just enough signal here to get off an e-mail. Beautifull weather, beautiful place…


Hi Rick, Back in cell coverage now coming down from the Salmon River.

Beautiful weather is still holding and seclusion is the word of the day. We’re on our way to Humbolt Redwoods State Park in Weott (skipped the stay at Castle Crags just so we could add a day at Crater Lake and then in the Redwoods). These pics are from the ride down from Crater Lake to Salmon River where we stayed at a old campsite my Grandfather and I used to “make” on the river and a small campground on the south fork.

Also some pics of the gorge on the drive down Salmon River Road to get onto Hwy 199 and ultimately 101..

RV is an Experiance

No Commision Sales Staff
You talk, we listen!
We are here to help you
We have found out that most, if not all of customers want help
in solving their RV needs and we are here for that.
We do not pay sales commisions!
We have a salary staff that are here to make your RV experiance one to remember and want to earn your business today and tomorrow.
email: sales@familyrv.com or call 408-365-1991

Wednesday, September 9, 2009

European Visitors comments from Yelp

Posted on Yelp

I'll try to be brief, although there is a lot to say. Being from Europe we were quite cautious about getting an RV for our trip to the US. I did a lot of research on the net and contacted lots of rental companies as well as some private people. I think we left things quite late in the day as there wasn't actually that much available, but one of the companies that we did get an offer from was Family RV. Our trip was planned so that we spent 5 days in San Francisco before catching the Cal Train down to San Jose, where we then got a taxi to the Family RV site. We were greeted with smiles and handshakes and made to feel very welcome. Due to my worries before hand I had been talking to some of the people at Family RV via Skype and email before the trip, with most of my correspondence with Alan, who I discovered was actually the owner. As far as the rental is concerned, we hired a 31 foot RV for 6 adults, and although this was an 8 berth model two of the beds were a bit cramped to sleep 2 side by side, but more than ample for 1 person if you slept at a bit of an angle. For 2 families of 2 adults and 2 children this model would be perfect though. The RV itself was perfect. We had no issues at all the whole time we were on the road, which was 8 days in total. We visited the beautiful West Coast, stayed at some amazing beach campsites for 4 days before moving inland to visit both Sequoia and Yosemite national parks. WE HAD THE MOST AMAZING TIME!!!!! It was an experience that all 6 of us will speak about for many years to come. With over 2500 photos and 11 hours of film on the video camera we are in the process of selecting the best photos and editing the video to show all of our friends who are very eager to see what we got up to. When we got back to San Jose we cleaned the RV unit ourselves on site at Family RV. They were kind enough to lend us a water hose, buckets, mops, rags, shampoo, a vacuum cleaner and so on, so all 6 of us spent an hour cleaning the unit before we handed it back to them. I mention that we cleaned it ourselves as I was worried that this was an area where they would be able to deduct money from the deposit that was taken from my card. I had read many horror stories of people losing some of their deposit due to them returning the unit in worse condition than they had received it. With 3 girls doing the inside and 3 lads doing the outside we did a thorough job and after inspection they gladly announced that they were not taking anything extra from our deposit (except for some extra mileage that we had, but we were aware of that from the start). They were even kind enough to purchase 4 chairs and a grill that we had bought ourselves, so at the end of the day we were more than happy. Overall my comments are based on one experience, but all in all it was better than I ever expected. I cannot fault Family RV in any way, they were very professional in their approach towards us and everything that they promised turned out just as expected. My deposit was credited back to my credit card within 5 days, so I have absolutely no complaints. I will be making a blog of our trip (there are already loads of photos on Facebook). If any of you are interested then give me a shout. Would be glad to tell you more. Once again I just want to thank Family RV for making our holiday so special. We will certainly be using them again if we ever wanted to tour California. Kind regardsJames and the crew(james.balson@seznam.cz)





Some of our renters headed for the desert for a few days to a Place called Burning Man

Tuesday, September 1, 2009

Message to customers / renters
A few things to think about when your calling for prices to rent an RV for your trip. Traveling with the family, friends, business associates or just by yourself, think of the following as you search for that RV to take on that so well planned (or not) getaway trip.

OK, so you got the idea a few years ago, or more recently, to get out of town to visit sites and enjoy the outdoors. In the past you have traveled by plane to exotic destinations, taken the car on the long road trips and stayed at relatives or friends and got to enjoy their emotions.

NOW IT IS A MOTOR HOME TRIP, LET'S DO IT, YOU SAY!!

So here are normally the steps in getting this tripped planned and set up in this sort of order you need to decide on:

dates of travel
who is going
how many miles
where to go
what campgrounds to visit
what to take
what to do
what to see
what's it going to cost (vehicle expense, gas, campground fees, food, activities)
WHERE DO WE GET THE RV FROM (let's get on the net and shop) ****
Here is where we can help you plus all of the above questions also, read below please.
First time you have rented or even if you have rented a few times here is some advice to ensure that all the above works out the way you have planned and dreamed.

To ensure that you trip is one to remember with great memories instead of I should have please do the following:
(this is from experience since 1985 RV business and since 1970 in retail)

get on your computer and search what works best for you
find the location that meets your requirements
get quotes to rent an RV in writing (nothing verbal)
get the type of vehicle you are getting in writing (or do you get any one they have in stock (make, model, vin #, options)
does the facility have back up plan if something happens to that vehicle (or do they have just one)
do they answer the phone when you call and are knowledgeable (will they answer if there is a concern on the road?)
do they follow up in writing what they say
do they have a facility where you may take a look at the RV your renting
are their qualified staff with experience to address all your concerns (insurance, features and service)
has the unit been properly serviced (remember you are taking a road trip in someone else vehicle, did they service it)
is this a personal RV (these individuals do not have business license, is this legal?, what if there is a problem)
if this is a business how long have they been in business, do they have qualified personal
have you visited this business to view the RV, is it clean,, maintained, are they good at what they do?
You need to see the RV you are renting and gather information on; the company, the past rental customers, testimonials, do some research because this is your trip, your vacation, make it a great one.
DO NOT JUST PRICE SHOP WITHOUT KNOWING WHAT YOU ARE GETTING FOR WHAT YOU ARE PAYING, PLEASE!!
Owner, the managers and the employees at Family RV are in this business to do it right. Email us, call us, visit us, review all of the above and see that we are what we say, THE BEST AT WHAT WE DO.

OUR PRICES ARE NOT THE LOWEST, JUST THE BEST FOR WHAT YOU GET. QUALITY PRODUCT, GOOD PRICE AND THE BEST SERVICE. CONTACT US AND SEE BEFORE, DURING OR AFTER YOUR TRIP, WE ANSWER THE PHONE WITH A LIVE BODY (during business hours) OR 24 HOURS A DAY VOICEMAIL AND EMAIL. THIS IS WHAT YOU WANT AND NEED (like the Verizon team) "Can you hear us now"

We are here for you to make it a great trip.

Monday, August 24, 2009

What would this be worth? Priceless!!!


How much would this experience be worth? You can't put a price on it, spending time with your family and in this family small children. Thanks to the Worrell Family sometimes we need to step back and see where is the real value of our efforts.

Monday, August 17, 2009




Saga of a 13-Day RV Owner and Family Vacation

I made the leap this year and I took my family on a 13-day, 3,039-mile RV trip in a 31' Class C Winnebago. We visited all the of awesome Western U.S.A. Canyons!

We departed July 28th at 2 AM, and our first destination was the Grand Canyon. On our way, we stopped in Oatman, a nice little town, where the temperature was 110 degrees and watched burrows and cowboys in the streets. We camped that evening in
Williams Town. The next morning we arrived at the Grand Canyon. And, it's just as the say ...very Grand. We hiked down and up the Bright Angel Trail, visited the IMAX theater, and then did more siteseeing.

The next was a normal day... got up early, had breakfast, traveled and hiked, camped where we wanted, made no reservations, had no exact plan, just had fun with the family and took in the the sites. It's nice to be able to do what you want, when you want! Eat out, eat in, have a peanut butter sandwich, eat leftovers, or have a big meal at a fine restaurant... whatever! This was one of our finest vacations ever, and one of the most affordable.
Here is where we went: Oatmann, Grand Canyon, Flagstaff, Sunset Crater and Wupatki Village, Monument Valley, Mexican Hat then to Mexican Water and then on to Four Corners, Cortez, Colorado, Mesa Verde National Park, Durango, Ouray, Gunnison National Forest, Moab, Colorado into Utah, Arches National Park, Canyonlands, Capitol Reef National Park, Torrey, Bryce Canyon, Dixie National Forest and Escalante Shelf, Zion National Park, Las Vegas, California and stopped in Calico, Lake Isabella for our last night. Kern River, Sequoia National Forest and back home to San Jose.
Instead of placing all our pictures I linked to the websites. Enjoy we did!!

Comparing travel experiences
Vacationing in an RV can best be described as a love it, or hate it experience. Having an RV that is well maintained so that it does not cause you problems on the trip is clearly part of the equation. The other part of the equation is the family and friends. Will they get along? Will they agree on where to go? What will it be like?
From first hand experience just completed, I can truly say that our family loved it. The Winnebago motorhome took us where we wanted to go in style, and we made decisions on the fly... where to go, how long to stay and what to see! On this trip, we made more friends, and got to know more people than even those on our own street.

Frequently, after taking a planned vacation, family and friends will tell us of their experiences, whether it be by plane, train, car, RV, etc.

Trips to Hawaii, Mexico, Europe, Africa are made normally made by plane. These plane trips are the ones I have heard the most problems with, long security lines, delayed or canceled flights, poor accommodations, and more. Our family has taken many of these trips and have also encountered similar problems, but it still ends up as an okay trip... but typically expensive!



Canada, Alaska, Mexico and touring the USA by RV seems to be one of the best ways to travel from my own personal experience. After being in the RV industry since 1985, I have heard thousands of great stories of sights and events, and seen pictures of proof. Canyons, mountains, ballooning, fishing, biking, motor cycle off road and on road riding, race events, concerts, church events, river rafting, etc. There's so much to do and see while RVing. I am always amazed why not more people have done it. Try it! You may fall in love with it as I did back in 1985. Perhaps you'll start an RV business so you can always be part of it as I did!

Family RV... We're always here to address all of your RV needs.
Well we look forward to seeing you for service, rentals or to buy an RV at a great price.

Once again, after the rental high season, we will be detailing and preparing units for you to purchase and use, or to lease back to us to rent out for you. Look at our site frequently for the RV that works for you!

Please enjoy the summer!
Alan Cezar,
Family RV - President

"Your Adventure Begins Here"

Call: 1-408-365-1991
E-mail us: Sales , Service , Rentals
Or visit our website: www.familyrv.com , www.familyrvsite.com
Follow us now on Twitter or visit our Family RV Blog.
2828 Monterey Hwy San Jose, CA 95111


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To be removed from this list, please click here.
This e-mail was generated automatically by RVVendor.com on behalf of Family RV, Inc.


Tuesday, August 11, 2009

Skype conversation today with some renters from Czech Republic



[8/10/2009 11:36:52 PM] James Balson says: Hi. Anyone there?
[12:17:43 AM] James Balson says: Hello. Anyone there?
[6:20:49 AM] FAMILY RV INC. says: yes
[8:15:12 AM] James Balson says: good morning!!!
[8:15:34 AM] James Balson says: we are returning today, coming in from Gilroy direction
[8:15:35 AM] FAMILY RV INC. says: HOW ARE YOU
[8:15:40 AM] James Balson says: we are great!!!!
[8:15:50 AM] James Balson says: where can we clean the RV before we get to you guys??
[8:27:45 AM] FAMILY RV INC. says: Sorry a little busy, most people clean it at the campsite or there house
[8:28:06 AM] FAMILY RV INC. says: I will have Rick take over now
[8:29:02 AM] James Balson says: hmm, our house is in Europe, and the campsite doesnt have a car wash
[8:29:03 AM] James Balson says: :)
[8:29:54 AM] James Balson says: i remember someone saying that there is a carwash near to your site....I just cant remember where
[8:29:57 AM] FAMILY RV INC. says: what part of Europe are you from ?
[8:30:03 AM] James Balson says: Czech Republic
[8:30:30 AM] FAMILY RV INC. says: I have a son in law from Dresden and a son in law from Antwerp
[8:30:47 AM] James Balson says: Dresden is like 2.5 hours north of where I live
[8:31:04 AM] James Balson says: Antwerp is a bit further away (belgium is like 12 hours)
[8:31:58 AM] FAMILY RV INC. says: Oh I remember when you all was leaving, I believe there is a car wash at Blossom Hill and Brandemn
[8:32:53 AM] FAMILY RV INC. says: I was the one here that had been to Prauge
[8:33:06 AM] James Balson says: right!!
[8:33:36 AM] FAMILY RV INC. says: Why don't you just bring your unit here and we will give you a spot to wash it off
[8:34:32 AM] James Balson says: there will be water and a vacumn cleaner available??
[8:34:45 AM] James Balson says: we want to make sure that it i spotless
[8:34:52 AM] FAMILY RV INC. says: yes
[8:35:08 AM] FAMILY RV INC. says: great when are you returning?
[8:35:20 AM] James Balson says: we will be there in about an hour or o
[8:36:03 AM] FAMILY RV INC. says: ok, I should go home and get my chek republis soccer shirt
[8:44:26 AM] James Balson says: do it!!!
[3:36:39 PM] James Balson says: Once again. Thanks for everything. We had a great time. Will recommend you on all sites I come across.

Monday, August 10, 2009

Sturgis, South Dakota - The Boogie Box was an excellant way to go- pulled like it wasn't even there- perfect refer,freezer,beds. Our pictures will tell the rest of the story! had an excellant vacation Thanks Family RV!!! Pictures were edited for family viewing

Monday, August 3, 2009


The Beck's had some unexpected company visit their campsite while RVing.

Wednesday, July 29, 2009

Over 10 years of RV Rental to the Soquel Campmeeting


Dear Subrina,

Thank you for another great RV renting experience. The RV was great and that floorplan was the envy of my sister Angela and her husband Fred. I really appreciated the speedy response from the service department who came out on Saturday to solve the mystery of the full black water tank. I'm sorry I can't recall the man's name that came to our rescue, but my sentiments are the same. Please thank him again for me. My parents were greatly relieved to have that problem solved and so was I. Working with your company just makes the entire campmeeting experience more pleasant, and I look forward to renting from you again in 2010.

Sincerely,

Gail

Over the phone Parts order


Thanks Scott for your kind letter

Tuesday, July 28, 2009

 
Meet Donna enjoying her new ride. If you call our office let her know you saw her on the web.
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