Wednesday, November 30, 2011
Dirtbiking in the Mohave Desert
Stacy, brought her rental back, her exact words was "It was Awesome" after renting from us a couple years ago, this time Stacy rented an older one our 2002 Jamboree and went to spend fun time with her dirtbike to the Mohave desert.
Thanksgiving Fun
When groups or large families need to visit friends or families all together it just makes sense to rent a motor home from Family RV. Julio and his group did just that when he rented our 2006 Winnebago 35J class A. Saving money and enjoying the trip to Modesto together worked out great. Plus sometimes sleeping with the relatives can be trying, having the motorhome as an additional place to stay. Christmas is right around the corner plan your next family trip.
Saturday, November 26, 2011
Are you planning your next big trip. Family RV wants to help by rewarding you with an additional 5% of savings. Your rental will be a lot less hassle because You have rented from us before. Just stop by or give us a call we are here to help you. 408-365-1991 or email us at info@familyrv.com
Wednesday, November 23, 2011
2003 Minnie great condition Class C 24F with slide out. The Ponsano Family used our ’Try before you Buy program’ after spending an extended trip they returned to purchase it from us. Congratulations from Family RV. We all want to thank you for allowing us to serve your RV needs. Happy Thanksgiving from all of us at Family RV!
Thursday, November 17, 2011
Service Customer satisfied at Family RV
Thanks, for all the nice compliments, we recieved this email into our service depart
"Hello Raquel,
First and foremost: THANK YOU for taking the time to help me with this! As a result of your diligent efforts, I will absolutely consider Family RV for my future RV needs.
As I said, in this case I'd need all four center caps else I need none at all. As I said, I really appreciate your help but I'll have to do without for the time being."
Thanks again,
"Hello Raquel,
First and foremost: THANK YOU for taking the time to help me with this! As a result of your diligent efforts, I will absolutely consider Family RV for my future RV needs.
As I said, in this case I'd need all four center caps else I need none at all. As I said, I really appreciate your help but I'll have to do without for the time being."
Thanks again,
Wednesday, November 16, 2011
Dunning Family Pick up of Class C
Friday, November 11, 2011
The Flanders Family ready to go!
motor home. Meranda and Ken out on the lot sending him off to new and exciting experiances.
Pat and Tom have been great customer and now are part of our family. Have fun with your new adventures.
Wednesday, November 9, 2011
Message to customers / renters
NOW IT IS A MOTOR HOME TRIP, LET'S DO IT, YOU SAY!!
So here are normally the steps in getting this tripped planned and set up in this sort of order you need to decide on:
Owner, the managers and the employees at Family RV are in this business to do it right. Email us, call us, visit us, review all of the above and see that we are what we say, THE BEST AT WHAT WE DO.
A few things to think about when your calling for prices to rent an RV for your trip. Traveling with the family, friends, business associates or just by yourself, think of the following as you search for that RV to take on that so well planned (or not) getaway trip.
OK, so you got the idea a few years ago, or more recently, to get out of town to visit sites and enjoy the outdoors. In the past you have traveled by plane to exotic destinations, taken the car on the long road trips and stayed at relatives or friends and got to enjoy their emotions. So here are normally the steps in getting this tripped planned and set up in this sort of order you need to decide on:
- dates of travel
- who is going
- how many miles
- where to go
- what campgrounds to visit
- what to take
- what to do
- what to see
- what's it going to cost (vehicle expense, gas, campground fees, food, activities)
- WHERE DO WE GET THE RV FROM (let's get on the net and shop) ****
First time you have rented or even if you have rented a few times here is some advice to ensure that all the above works out the way you have planned and dreamed.
To ensure that you trip is one to remember with great memories instead of I should have please do the following:
(this is from experience since 1985 RV business and since 1970 in retail)
- get on your computer and search what works best for you
- find the location that meets your requirements
- get quotes to rent an RV in writing (nothing verbal)
- get the type of vehicle you are getting in writing (or do you get any one they have in stock (make, model, vin #, options)
- does the facility have back up plan if something happens to that vehicle (or do they have just one)
- do they answer the phone when you call and are knowledgeable (will they answer if there is a concern on the road?)
- do they follow up in writing what they say
- do they have a facility where you may take a look at the RV your renting
- are their qualified staff with experience to address all your concerns (insurance, features and service)
- has the unit been properly serviced (remember you are taking a road trip in someone else vehicle, did they service it)
- is this a personal RV (these individuals do not have business license, is this legal?, what if there is a problem)
- if this is a business how long have they been in business, do they have qualified personal
- have you visited this business to view the RV, is it clean,, maintained, are they good at what they do?
- You need to see the RV you are renting and gather information on; the company, the past rental customers, testimonials, do some research because this is your trip, your vacation, make it a great one.
DO NOT JUST PRICE SHOP WITHOUT KNOWING WHAT YOU ARE GETTING FOR WHAT YOU ARE PAYING, PLEASE!!
OUR PRICES ARE NOT THE LOWEST, JUST THE BEST FOR WHAT YOU GET. QUALITY PRODUCT, GOOD PRICE AND THE BEST SERVICE. CONTACT US AND SEE BEFORE, DURING OR AFTER YOUR TRIP, WE ANSWER THE PHONE WITH A LIVE BODY (during business hours) OR 24 HOURS A DAY VOICEMAIL AND EMAIL. THIS IS WHAT YOU WANT AND NEED (like the Verizon team) "Can you hear us now"
We are here for you to make it a great trip.
What you need to know before you rent
Before you rent, what are the costs?
What type of RV are you getting?
Look at the extra's you get with Family RV with all the Winnebago Model Motor homes.
Click here to read about a customers experience with another rental company.
(This is just one of many examples)
We have one location at 2828 Monterey Hwy in San Jose, California just 50 miles south of San Francisco.
"Had to leave the house for floor refinishing. Went to Marina Dunes RV Park and left it there. Great park and the RV worked very well. First time with slide out."
TWO New units Arrived
Trail Sport Travel Trailer by R-Vision with their NEW 24BH w/Rear corner Bath an one side and the Rear corner Bunks on the other. This unit is Great for families to get away in.. This Unit has Refrigerator, 3 Burner Range, Double Kitchen Sink, Front Queen Bed, Wardrobe, Overhead Cabinets and More. Added Options: spare tire w/cover, (4)stabilizer jacks, oven , microwave, large sink cover, am/fm/cd player, tv antenna, gas/dsi water heater, tub surround, outside shower, awning, 13,500 btu AC. E-mail sales@familyrv.com or call (408) 365-1991. Family RV is proud to offer this RV to you. Family RV stands behind all of our products for sale with a best price guaranty for 30 days and a promise of customer satisfaction. Please check out all of our latest customer reviews http://www.familyrv.com/ click on reviews.
2012 R-VISION TRAIL SPORT 22QB,Travel Trailer comes with w/Rear Full Bath Including Corner Shower, Toilet & Sink, Wardrobe, Pantry, Booth Dinette w/Overhead Cabinet, Refrigerator, 3 Burner Range, Dbl. Kitchen Sink, Front Queen Bed w/Wardrobe, Nightstand w/Shirt Closet. Outside has outside shower jackets at every corner for stability, outside speakers and cable hookup to connect your tv. Call 408-365-1991 or email sales@familyrv.com
Wednesday, November 2, 2011
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