October Newsletter

Fall 2012 Specials.     We've slashed our sales prices!     You save over 50% on some models!  This is the time to get the RV you have been waiting for.  After purchasing a unit, you may decide to even have us rent it out for you. It's like having your own business; free storage, continual usage, and extra money in your pocket!! FC2967R Tioga 2009 Was $69,307 Now $29,995  WT6465R Tour 2007 Was $249,995 Now $105,995 T1685CR Was $14,800 Now $7,995 This is just a small sample of the RVs that we offer. 100% satisfaction with our services, thank you! THIS IS A ONCE A YEAR INVENTORY REDUCTION SALE WHILE UNITS LAST. MOST PRODUCTS HAVE AN AVAILABLE ONE YEAR WARRANTY. LOW INTEREST RATES ARE NOW AVAILABLE (OAC) ____________________________ Join us for Family RV's OKTOBERFEST SHOW AND SALE Free Admision, Free Parking, Free Food, all day raffles, Pumkin Give-Away Rentals: Fall rental rates are in effect starting NOW, with rates as low as $ 60.00 per day! So let's get you on the road, enjoying the fall season; it’s one of the most beautiful times of the year.  Click here to see what we have to offer. Contact us today for current specials. 408-365-1991 Fall is one of the best times to camp in California. Beaches are at their best! Football tailgate parties are in full swing with everyone up there traveling and spending time together. The mountains are beginning to show their colors! The crowds are gone! Crazy, fun Halloween events are planned! Wine festivals are everywhere! Dog lovers are going to shows. So why not park at your favorite golf course and be there for golfing early in the morning? "Try B-4 You Buy" Take advantage of this great option to try out one of our RVs to be sure it’s just what you want. And remember, each unit comes with a one-year warranty which, by the way, is also available on most of our products. Our blog can be found by clicking here. Check out some of our rental customers experiences. Here are a few good website's that I have found: National Recreation and Park Association, GoRVing, California Campgrounds, Go-California, Go-Camping America, Please keep posting those great reviews, (the most in our industry). And, if you feel as though we need to improve in any area of our operations, please contact me directly with your comments and/or suggestions. Thank you, Alan

FamilyRV.com... ALWAYS here to address ALL of your RV needs. We look forward to seeing you for service, rentals or to buy an RV. We enjoy receiving customer testimonials and family stories. Please send us yours. Please e-mail me with any suggestions on how we can better serve you. Thank you, Alan Cezar - Owner.

Hours 8 am to 6 pm Monday to Saturday. Rentals and sales open Sundays noon to 5 pm

"Your Adventure Begins Here" Call: 1-408-365-1991 E-mail us: Sales , Service , Rentals Or visit our website: www.familyrv.com or our secondary site at: www.familyrvsite.com Follow us now on Twitter.

Octoberfest Sale and Show

Family RV Blogger Comments collection

Thanks for a nice share you have given to us with such an large collection of information. Great work you have done by sharing them to all. Simply superb. Photo Recovery on RV rentals, RV sales, RV consignment, RV service, San Jose, San Francisco California

Every Family should go out on the open highway and enjoy themselves and take on each days adventures........ :-} On Family Fun in Pismo

That's certainly a 1980s crowd you've got there, Alan, but what a great way to get started. In my experience (my most recent purchase was a 36' Hitchhiker Champagne), the best RV dealers (and RV park owners/managers) are RVers themselves. Good luck going forward, and all the best. Will on Where It All started from.

Looks like these renters had fun!! on Rental Returns for the week of 04/19/10

Sounds good, please send us some pictures of your trips 

Thanks Again from Family RV on Getting Ready to Go

Made it home no problem, towing - not that bad. Backing up is another issue. I might need

to check with you about the "screws" that hold the doors shut where the beds are. 

I only drove an hour and when I got home they were not holding the pop out sections closed.

 I will let you know. on Family RV - Our Inventory

Burningman Cleaning process

Here is some pictures from one of our business partners. We had to hire an outside cleaning company to get this RV back to what it was before it left to Burning Man. Cost for cleaning, $1,200.00! It took a crew of three professional cleaners about a day and a half to clean.

RECENT YELP REVIEW

9/7/2012

Just returned a Navion RV to Family RV after renting for a week for Burning Man.
The service and responsiveness of Family RV was great.  Yes, the fees were high, but they know you're going to Burning Man and charge a premium for it.  I would too. Check-out was fast and easy.  The walk-around on the RV was thorough, and we made sure we both understood what damage was there and that the notes on it were clear.  System walk-throughs were thorough as well, but had I not had all of the prior exchanges I might have been a little lost after leaving the lot. Suggestion for FRV:  send people out (especially Burners, since they'll be out of cell range) with a detailed manual for the RV - preferably one written for that specific vehicle in plain English.   The instructional videos were nearly useless to really understand how our particular unit worked in a dry camping situation. I have never rented an RV before, but am very experienced in the backcountry.  The crew there suffered innumerable stupid questions from me in preparation for my trip about the operation of the generator, usage rates of propane and fuel, use of pumps, AC, spare generators, water capacities, etc.  They were great, and it made all the difference in the deep Playa.If you're taking an RV out there you have to know that these things are not built for extended "dry camping".  They're meant to be driven to a campground and plugged in.  You need to operate the systems differently in the desert.  If you don't, you are indeed screwed. Burners complaining: take a look at the 10 principles and ask yourself if you really used them in your situation, or if you're being just another "Sparkle Pony".  Extreme self reliance is just that. I can only say that after my experience I can only assume that most of the negative reviews from the Burning Man crowd were likely to be their own fault.  I saw several of the other RVs that were returned at about the same time as we returned ours, and if I were the owner of those RVs I would have demanded additional cleaning as well. Remember if you're going to BRC, the dust gets everywhere, and it's alkaline in the extreme - it eats metal.  You got charged because you didn't pressure wash the undercarriage?  No S#@%.  It said on the extra paperwork you singed that you would.  Didn't hose out the engine compartment or wipe down the generator?  Same.  I know of one family that OWNS an RV and still rents one for the Burn. We took the rig through a truck wash in Reno, then spent 5-6 hours detailing the inside, then had it hand washed again.  We returned it the way it came out, and got our full deposit back the next day. So yes, I would happily rent from them again, and recommend that others do the same.  Just take responsibility for yourself and prepare and you'll have a great experience.

Burningman 2012 Black Rock City Nevada

Mr Suzuki found out about us on the Burningman Website. Being a doctor he said he was know as
Doc Suzuki at Burningman. His comment on our survey included "We had the time of our life!you guys are great, wish water pump more quiet "

Robba Family Trip

Great couple that argues about who's idea it was to go to Burningman but after going we think they enjoyed it. Their survey comments was "Had a great time RV ran great! Air kept us alive and the refrig/freezer kept us in drinks and ice. Thank you for helping with our trip."

Bartell's rental return from Burningman

Mr. Bartell visited our Almaden RV show to learn about our rental units.After returning from Burningman at Black Rock, NV.for a week his comments on our survey was"Would definitely do this again, handled very well."

Sager

Matt made his first trip to Burningman at Black Rock NV. with one of our small lite weight travel trailers.
His comments were "went to burningman, got hot,sun burned, dusty and LOVED IT!"

Rhodes

Mr. Rhodes an inventor from San Francisco took his wife to Burningman with his Mutant Big Wheel bicycle and it was a big success on the playa sand at Black Rock NV.

Mr Rhodes made these comments when returning his travel trailer.

"I took my wife to Burningman because she had never gone and wanted to experience it. We took our Big Wheel strapped to our car. Our bike was a great success with other burners See our You Tube Video."

END OF SUMMER SALE STARTING THIS MONTH AT OUR LOCATION! MOTOR HOMES CLASS A & C, PUSHERS, TRAILERS, 5TH WHEELS, GENERATORS, BIKE RACKS AND MORE RV PARTS AT DEEP DISCOUNT PRICING. We hope that your summer was one of exciting travels, great vacation times and some memorable moments.Family RV and our loyal patrons had the BEST SUMMER EVER! Hundreds of our customers took advantage of our low rental rates, keeping our entire fleet on the road throughout this season. Some families traveling all over our great countryside and visiting our national parks have shared their fantastic and memorable stories with us on familyrvblogger. We thank all of you who allowed us to play a small part in enhancing your RV summer vacation. Sales news:RV inventory sales for motorhomes, trailers and 5th wheels have picked up recently. New, used and consignment RVs are arriving weekly. Why not drop by FamilyRV this week and take a look at our wide array of exceptional offerings? We GUARANTEE your satisfaction. If we do not have what you're looking for, we'll try and find it for you. Take a look at our inventory today and see if that special RV jumps out at you! Service news: Our Service department is getting all of our rental fleet prepared for our "End of Summer Sale". Click this link for more service information. Consignment: We are looking to purchase for cash or consignment the following RVs (2003 or newer): Class C motorhomes 24' to 31' Lite weight trailers from 18' to 26' Older Class A motorhomes Toy haulers and 5th wheels We do it all. We will inspect and promote the vehicle, pay off the outstanding loan, and ensure that the registration and ownership transfer goes smoothly. We have a 100% flow-through rate! Our assurance of process, coupled with the security on our lot, makes us the best professionsals to partner with. Rentals: The current busy rental season is coming to a close, and what a summer it has been. An increasing number of worldwide customers took our motor homes to some very unique locations. We noticed that many customers were electing to rent our towable trailers in order to save on fuel consumption. Check out some of our customer reviews on Google! Get ready for some fun with family or friends! Click here to book. We are looking forward to serving all of your RV needs. Email sales@familyrv.com or call today at 408.365.1991 Your Adventure Begins Here ! Our blog can be found by clicking here. Check out some of our rental customers experiences.  Here are a few good web sites I've found:  National Recreation and Park Association, GoRVing,  California Campgrounds, Go-California, Go-Camping America. Please keep posting those great reviews, (the most in our industry). And, if you feel as though we need to improve in any area of our operations, please contact me directly with your comments and/or suggestions. Family RV Inc.... ALWAYS here to address ALL of your RV needs. We look forward to seeing you for service, rentals or to buy an RV. We enjoy receiving customer testimonials and family stories. Please send us yours. And, feel free toe-mail me with any suggestions on how we can better serve you. Thank you, Alan Hours 8 am to 6 pm Monday to Saturday. Rentals / sales open Sundays 10 am to 5 pm. "Your Adventure Begins Here" Call: 1-408-365-1991 E-mail us: Sales , Service , Rentals. Visit our website: www.familyrv.com or our secondary site at: www.familyrvsite.com. Follow us now on Twitter or visit our Family RV Blog. 2828 Monterey Hwy San Jose, CA 95111

Burningman At Festival Return

The Deem Family after spending a week at Burning Man 

returned today and reportedly had a great time.

They had their unit cleaned at a truck stop car wash

then spent a day cleaning the unit themselves. The story they told was:

"it was really windy and when we were riding our bikes across the desert from one art display to another it was so dusty we could not see the people

we were riding with." 

Stanley rented our 2010 Milan 18CKG travel trailer

Lower Pines Yosemite

Zephyr Cove

Chris reported on his survey: "We had a great time and
walked the trails at Misty Trails Yosemite the RV worked out great and Family RV has been great to work with. We also stayed at Zephyr Cove and enjoyed our time there as well."