Family RV has many great customer relations

Family RV has many great customer relations over the years our relationship with Jesus and Delores Leal is another example.

Delores and Jesus came in after meeting us for the first time and looked at our inventory. After discussing and talking about the units they had seen they decided they would like to purchase one of our 2011 Trail Sport 29BHS. When they returned to finalize the purchase and do the paperwork the unit they decided to buy was out on a long term rental. After looking at the options and income of leaving the trailer in the rental program they continued to agree to rent it out. Purchasing the RV in December it finally returned and they were able to see what they bought in May.

Today in July they have the RV and are on their first trip. Jesus would be happy to share with you his experience with Family RV, give him a call 510-258-9076 or email jesse_leal@yahoo.com 

Family RV enjoys the HAPPY FACES

Bill and his family set out on their adventure. "We went to Petco Park, Doheney State Park. We saw Tim Lincecum throw his first no hitter on Day 1 of our adventure. Day 2 thru 6 we spent relaxing with friends and family. One afternoon was spent at Sea Doos. The trip ended with a visit to Santa Monica for some hypster shopping."

Donna in accounting does the refunds and received this in return! 

"Thanks for the receipt!  I would like to thank you and Family RV for making our vacation fun and adventurous.  You’re service guy Andy was very important to me in helping to relieve some stress with one or two mechanical issues that cropped up while we were on the road.  The unit we rented got us there and back safely.  We will definitely be return customers!"

Best Regards

The Pospisil Family

From: donna [mailto:donna@familyrv.com]
Sent: Wednesday, July 10, 2013 11:41 AM
To: Greg Pospisil
Subject: Refund

Greg,

Attached is the receipt for the security deposit refund.

All of us here at Family RV would like to thank you for your business and for allowing us to serve you.

We look forward to assist you in the near future for an RV rental.

When calling us to reserve, mention that you would like your 5% previous renter discount!

Thank you again and have a wonderful day!

Donna Paulines

Family RV

2828 Monterey Hwy
San Jose, Ca  95111
T:  (408) 365-1991
F:  (408) 365-2002
E:  donna@familyrv.com

W: www.familyrv.com

W: www.familyrvsite.com

Yelp reviews helps

• 0friends
• 3reviews

• Corazon M.
• San Mateo, CA

7/2/2013

Family RV is a great outfit and provides wonderful service.

We reserved a '09 Winnebago Navion (which is a great small motorhome) for early March, but a week before our rental date my spouse suffered a minor heart attack and she did not feel up to the trip. Family RV accommodated us by suspending the rental until we felt up to it. We completed the rental last week and everything was great. (They even let us take it a day early) There were no extra charges and the Navion was in good shape for the trip.
This our 3rd rental from Family RV, and the second with the Navion. It might be our last, since we're about to buy our own. But I would not hesitate to rent from them again should the need arise.
And we referred a friend to Family RV where they rented the Navion and were very happy with their experience.

Ready to have Fun!

Michael and Eliza purchased this 2011 Trail Sport 23FDS
travel trailer nice small lightweight unit with a slide. Michael said
"We came in to buy a travel trailer for around $8,000.00 we met 
with Alan and found this unit, Eliza and I fell in love with it and got 
a great price to purchase it. We were also able to leave in their  rental
program and should be able to make two thousand dollars"
Thanks from Alan and the stall of Family RV