Family RV has many great customer relations over the years our
relationship with Jesus and Delores Leal is another example.
Delores and Jesus came in after
meeting us for the first time and looked at our inventory. After discussing and
talking about the units they had seen they decided they would like to purchase
one of our 2011 Trail Sport 29BHS. When they returned to finalize the purchase
and do the paperwork the unit they decided to buy was out on a long term rental.
After looking at the options and income of leaving the trailer in the rental
program they continued to agree to rent it out. Purchasing the RV in December
it finally returned and they were able to see what they bought in May.
Today in July they have the RV and
are on their first trip. Jesus would be happy to share with you his experience with
Family RV, give him a call 510-258-9076 or email jesse_leal@yahoo.com
Bill and his family set out on their adventure. "We went to Petco Park, Doheney State Park. We saw Tim Lincecum throw his first no hitter on Day 1 of our adventure. Day 2 thru 6 we spent relaxing with friends and family. One afternoon was spent at Sea Doos. The trip ended with a visit to Santa Monica for some hypster shopping."
Wednesday, July 10, 2013
Donna in accounting does the refunds and received this in return!
"Thanks for the receipt! I
would like to thank you and Family RV for making our vacation fun and
adventurous. You’re service guy Andy was very important to me in helping to
relieve some stress with one or two mechanical issues that cropped up while we
were on the road. The unit we rented got us there and back safely. We will
definitely be return customers!"
Best
Regards
The
Pospisil Family
From: donna
[mailto:donna@familyrv.com] Sent: Wednesday, July 10, 2013 11:41
AM To: Greg Pospisil Subject:
Refund
Greg,
Attached is the
receipt for the security deposit refund.
All of us here at
Family RV would like to thank you for your business and for allowing us to serve
you.
We look forward to
assist you in the near future for an RV rental.
When calling us to
reserve, mention that you would like your 5% previous renter
discount!
Thank you again and
have a wonderful day!
Donna
Paulines
Family
RV
2828
Monterey Hwy San Jose, Ca 95111 T: (408) 365-1991 F: (408)
365-2002 E: donna@familyrv.com
Family RV is a great outfit and provides wonderful service.
We reserved a '09 Winnebago Navion (which is a great small motorhome) for early March, but a week before our rental date my spouse suffered a minor heart attack and she did not feel up to the trip. Family RV accommodated us by suspending the rental until we felt up to it. We completed the rental last week and everything was great. (They even let us take it a day early) There were no extra charges and the Navion was in good shape for the trip. This our 3rd rental from Family RV, and the second with the Navion. It might be our last, since we're about to buy our own. But I would not hesitate to rent from them again should the need arise. And we referred a friend to Family RV where they rented the Navion and were very happy with their experience.
Michael and Eliza purchased this 2011 Trail Sport 23FDS travel trailer nice small lightweight unit with a slide. Michael said "We came in to buy a travel trailer for around $8,000.00 we met with Alan and found this unit, Eliza and I fell in love with it and got a great price to purchase it. We were also able to leave in their rental program and should be able to make two thousand dollars" Thanks from Alan and the stall of Family RV
Jack Going returned from what sounds like a wonderful trip."Spent 2 days on the road to Bellingham WA. to attend our daughters graduation from Western Washington University. Then off to Vancouver Isle, staying four days at Fodor's Bay to visit Sooke and Victoria. We then headed south to visit Crater Lake even though it rained and turned threatened to snow."