Thursday, March 15, 2012

I added the review.

I rented a 40ft Class A from Family RV. The staff are very polite and helpful. My number #1 reason for wirting this review is that they treat you like a customer. There is no attitude, only service. Here are some examples: The coach started beeping at me while I was driving a steep grade. I called, was immediately routed to a tech who spent ages figuring out the issue. On my return, I was unable to get into the gas station to fill the vehicle up and the owner immediately saw my stress and frustration and said he would take care of the fill up so that I could make it to my next appointment, without charging me an arm and a leg. I will be renting from them again because of their professional customer service.
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