Thursday, September 4, 2014

Have an RV? and your not using it becaue of changes in peronal situations

(email sent to our conignment owners)

Good day.
I hope this email finds you in good health and spirits.
I would like to enlighten you with what has happened this past year and what we will be working on this fall.
Our new location in Morgan Hill has allowed us to better display RV’s and has brought our service department to a newer level.  If you have had the opportunity to visit you’ve noticed that our sales, rental and service offices are joined together which allows a better flow for customers and better communications. If you have not visited yet please stop by soon and say hi.
This location has given us more exposure for the rentals, sales and service business and therefore more customers have visited our lot.  Our biggest concern is that we do not have enough new and used inventory to satisfy our customers needs at this time.  The RV industry is up over 30% in sales and the factories cannot deliver product which has caused many delays.  Although this curbs new sales it helps sell the used product and actually increases the value of the used that are now available.  So if you do have an older RV let’s look at the numbers and get it ready for the market at the end of this rental season.  

This Labor Day weekend we have 98% of the rental RVs on the road and most will be returning in the first week of September.  We will then bring them one by one into our service shop and get them ready to sell or put on display for the next rental customer.  I know some of you will want to take them home or start using them yourself; some of you will want us to sell them this fall.  Whatever your desire let us know and we will make it happen.
In an effort to better understand your RV I am having Rick and Justin review your RV and how it has been doing since you have consigned it with us.  In doing so we will better understand how we have been performing for you.  Once we get this done we will be sending you this information and would like you to review and hopefully set up an appointment to visit us and go over your RV and its performance.
We have found out that the newer the RV is, the better the performance is for the rental customers and also the consignment owners.  So let’s really look at your RV numbers this fall see how it is doing and set some goals and objectives.  I know working together and understanding each persons needs is important in moving forward.
We should have this data compiled in a few weeks and would like to sit down with you to review this information.  Once you have had reviewed this let’s look at your RV and set a plan to move forward !
Alan Cezar

Founder